Frequently asked questions

About Morariho Luxury Gift Boxes

What makes Morariho different from other gift companies?

We believe memorable gifts are made up of thoughtful details. From carefully sourced products to elegant presentation, handwritten gift messages and sustainable packaging, each Morariho gift box is designed to feel considered from the moment it arrives.

Why is each Morariho gift box different?

We curate each collection around a particular recipient or occasion. A product is chosen because it contributes to the story of that gift box, creating a collection that is thoughtful, cohesive and filled with products to be enjoyed and used again and again.

Do you choose every product yourselves?

Yes. Each product is personally selected by our founder. We spend time discovering makers whose craftsmanship, values and attention to detail align with our own, ensuring each item deserves its place within a Morariho gift box.

Why do your gift boxes change throughout the year?

We introduce new collections inspired by the seasons, gifting occasions and the exceptional makers we discover. This allows us to continually introduce new products, ideas and inspiration into our collections, periodically throughout the year. We encourage customers to check back regularly, as our collections are constantly evolving.

Is your packaging sustainable?

Wherever possible, yes. We carefully select recyclable and responsibly sourced packaging materials, from our gift boxes and tissue paper to our paper filling. We believe luxury and sustainability should go hand in hand.

Can Morariho gift boxes be reused?

Absolutely. Our rigid gift boxes are designed to be kept and reused long after the gift box has been opened, whether for keepsakes, photographs or everyday storage.

Do you offer corporate gifting?

Yes. We work with businesses looking to send thoughtful gifts to clients, colleagues and teams. Whether you need a small number of gifts or a larger bespoke order, we would be delighted to help.

Where do your products come from?

Our collections bring together products sourced from independent makers and small businesses across the UK and around the world.

How are Morariho gift boxes curated?

Each Morariho gift box is thoughtfully curated around a particular moment, recipient or occasion. Rather than filling boxes with products from large brands or a single brand, we seek out beautifully made pieces from independent makers and artisans, chosen for their quality, craftsmanship and lasting appeal.

Are Morariho gift boxes limited edition

Yes. Our collections are produced in limited quantities. Many of the pieces we source are handcrafted or made in small batches by independent makers, meaning availability is naturally limited. Once a collection has sold out, it may not be available again.

Orders & Returns

How long will it take for my order to arrive?

All our orders are hand packed and wrapped within 1 working day.

Standard shipping is 3-5 working days, but for UK orders there are faster delivery options at checkout to choose from for an additional fee.

Our full shipping policy can be read here.

How much does shipping cost?

All shipping within England and Wales (3-5 day working days) is included in the price of your order. Faster options are available at checkout. Some UK regions, such as the Isle of White, may include a surcharge.

International shipping is calculated at checkout, but is typically between £25 - 40.

Our fully shipping policy can be viewed here.

What is Morariho's return policy?

We want each purchaser and each gift recipient to be delighted with their gift box, however, if that is not the case, a purchaser or gift recipient can return a gift box within 30 days after receiving the gift box provided that the entire gift box and products are returned, complete, in perfect condition, unused, unwashed and in their original packaging (unopened). Our full returns policy can be read here.

Can I send a gift box directly to the recipient?

Yes. Simply provide the recipient's delivery address at checkout and we'll take care of the rest.

Can I include a gift message?

Of course. You can add a personal message from within your cart before checkout. We will hand write it on a beautifully presented gift card at no additional cost. Please remember to include who it is to and who it is from.

If you'd like to write the message yourself, please leave this blank and we will ship it ready for you to write your gift message.

How do you ensure my gift arrives beautifully presented?

Each Morariho gift box is carefully packed to ensure each item remains perfectly in place throughout its journey, so the unboxing experience is exactly as we intended.  For added protection, each gift box is wrapped in recyclable protective wrap and securely packaged inside a durable outer shipping carton.

Will the recipient know how much I paid?

No. Pricing or receipts are never included with gift boxes sent directly to recipients.

Can I choose the delivery date?

Orders are dispatched in accordance with our Shipping Policy. If your gift box is needed for a particular date or occasion, please get in touch at hello@morariho.com before placing your order and we will be happy to advise on the most suitable delivery option.

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